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Innovative solutions for mobile data capturing Solutions for Retail, Transport & Logistic, Production & Field Service

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Circlon | Operate
Intelligent IT service management for mobile devices

Explore new ways in the mobile age with Circlon | Operate

Monitor and improve your mobile device pool step by step with Circlon | Operate and increase your digitisation level at the same time. With the ITSM platform Operate for logistics, transport, retail and the manufacturing industry you increase your performance and enrich your processes with valuable data. Operate allows you to intelligently and easily control rollouts, return and repair processes, maintenance and service contracts, whilst comprehensive reporting, real-time analyses and business intelligence at the highest level keep you well informed at all times.

Our Solution Architecture

Go digital step by step with fast results

Operate provides a simple solution to help you digitise your business processes successively and at the same time enables the company-wide capture of all mobile data.

IT Operations Management

Central added value for your IT, purchasing and site management

Whether you are introducing new device generations, monitoring ongoing operations or evaluating device types, Circlon | Operate creates added value for your IT operations, purchasing and depot managers.

IT Operations Management

Finance and Purchasing

Site management

Typical applications and advantages to increase efficiency

Device Condition

Stable software and applications
Warning about battery problems and failures
Battery capacity and replacement forecasts

Spare Pool Operations

Ensuring device availability for each individual driver
Filling and monitoring of spare pool
Tracking of hidden, inactive or lost devices

Return Merchandise Authorisation (RMA)

Comparison of the return behaviour of faulty devices
RMA quantity and duration are standard
Quality benchmarking and RMA performance trends by location and device types

Procurement

Record and manage all service contracts with Operate
Monitor Expiring Service Contracts
Evaluate device types for future purchases

Overview Functions and Features

Complete asset management and MDM
(all devices, all accessories)
Monitoring of device conditions
(software, battery, peripherals)
Spare pool management and operations (quantity, efficiency and SLAs)
Repair services and portal (RMA)
Data exchange with all major European
repair centres (e.g. Zebra, Honeywell)
Notifications and alarm functions

Customer-specific cockpits and reports
Special reporting for purchasing
(contracts, device usage and types, RMA statistics)
Flexible user and role management
Customer-specific KPIs such as performance trends (Business Intelligence)
Cloud-based, GDPR-compliant application
Optimised for all devices
(desktop, tablet, smartphone)
SOTI compatible and free Android client

My Operate –
Advantages of working together with the Circlon | group

Independence from manufacturers and equipment brands
Years of experience in the transport & logistic, retail and manufacturing industries
Integration of third-party services, e.g. repairs
Customer-specific developments
Customer-specific premium service

Your contact to our experts

On the basis of our decades of experience and expertise, we can develop practical solutions for every industry in which mobile data capturing plays a central role. This enables our customers to benefit from higher efficiency and productivity in their process chain.

Ask us about our expertise in your special field – we have wide-ranging industry-specific knowledge and are happy to offer you our advice.