Cologne, February 12, 2018. Headquartered in Cologne, the Circlon | group is once again equipping the parcel shops of Hermes Germany with a new generation of mobile scanners. During the course of the rollout around 15,000 shops will receive Zebra's TC56 series touch computers for their internal parcel and goods logistics. In the contract awarding phase, Circlon | pds, the Circlon | group's hardware specialist, once again successfully staved off fierce competition and convinced Hermes with its experience and comprehensive service portal "Circlon Operate". From the hardware and the complete device service, to the support with Mobile Device Management integration and the rollout through to the development of the customised Android app for the new touch computers, Hermes uses the broad offering of the Circlon | group. Back in 2007, Circlon | pds connected the parcel shops electronically for Hermes and equipped them with the latest technologies.
"For around 20 years, Circlon | pds has been our reliable technology partner", said Olaf Schabirosky, Managing Director of Services & Chief Digital Officer, Hermes Germany. "We value the Circlon | group's vast experience and comprehensive service offering, which ensures us a trouble-free transition to the device generation and its smooth operation in both the shops and with the drivers."
"We are very proud that we were able to convince Hermes once again with our services," said Michael Zitzmann, CEO of the Circlon | group. "For Hermes, we offer the full breadth of our Circlon Mobile Life Cycle Management – from the design of the hardware and custom software through to all the services over the life of the devices."
Since the end of September 2017 until probably March 2018, the Circlon | group is supporting the nationwide rollout of the new touch computers to the Hermes parcel shops across Germany, thereby ensuring a smooth transition to the next generation of devices. During the staging process, Circlon | pds provides comprehensive rollout packages with the new Zebra handhelds. Users receive ready-to-use devices with the latest software, connectivity to all necessary networks and fully charged batteries. At the same time, Circlon | pds is managing the roll-in of the old handhelds including the secure deletion of data and environmentally sound disposal of equipment and accessories.
Rugged smartphone design
Zebra's TC56 touch computer, which will be used in future, is based on the most popular consumer-style smartphones in terms of looks and functionality, but has a rugged industrial housing and special power-saving and security features. A powerful processor and reliable wireless connections ensure efficient operation. Users also appreciate the TC56's large display, intuitive usability and reliable scanning of even damaged or dirty 1D / 2D barcodes.
Administration and service with Circlon Operate
Hermes will be managing the administration of the new Zebra devices for the first time with the recently launched, web-based Circlon Operate Portal, in which the new touch computers are seamlessly tracked by location. If repairs are required or if maintenance work has to be carried out, they can be coordinated and logged in easy, user-friendly fashion via the portal. Circlon Operate thus provides real-time data on the use of the device pool. This data can also be used for individual evaluations and to create meaningful performance indicators as the basis for predictive maintenance measures. Hermes achieves minimised downtimes in the device pool, which in turn permits a reduction in its total cost of ownership.
More information on Circlon Operate
More information on Zebra's TC56 touch computer